RMT FAQ
Q1
: May I get free samples?
A: Sure, 10-20 pcs of free samples for normal models. We need to confirm height, operation force and price before shipment.
Q2
: When can I get the quotation ?
A: We will send you quotation within 24 hours.
Q3
: When can I get the samples ?
A: It depends on the Express( DHL,TNT, UPS, FEDEX, EMS etc), normally it will take 5-7 working days.
Q4
: Can you accept small order, like 1000 pcs , 2000 pcs ?
A: Sure, but we suggest you buy more as stock, because it really can save you time and freight charge in the near future.
Q5
: What's the lead time of bulk order ?
A: Normally, lead time is 10-14 days. We will inform you lead time before order, and will confirm to you again after received payment.
Q6
. What is the payment term ?
A: For small order, pls remit payment by PayPal. For big order, pls remit payment by TT.
Q7
. Can you open mould for terminal order or uncommon models ?
A: OK, We need time to discuss in details, such us the cost for open mould, need to know the forecast, end product and lifespan.