FAQ
|
Where are you located?
|
We're located in Putian City, Fujian Province, China
|
Which countries do you ship to?
|
We ship worldwide to ALL countries.
|
Do you accept cusotm order?
|
Yes, we accept orders for custom sportswear such as apparel, hats or caps, or fabric related products.
|
Do you offer free sample?
|
Yes, we offer free sample if you want to place a bulk order, but you still need to pay for the sample at the beginning, the sample fee will be deducted away when you place the bulk order later on.
|
What if there is something wrong with my order?
|
Fear not! The Jizhi Trade crew is here to help. Simply drop us an email and we'll sort it out as soon as possible. Or you may drop us a message over Whatsapp or Skype too!
|
What's the MOQ?
|
Minimum order quantity starting from one, but the price varies depending on the order quantity. Basically the more you buy, the greater deal you'll get.
|
Are the prices listed include shipping fee?
|
No, the prices listed does not include shipping cost, therefore, please contact us and we'll work out the best delivery plan for you.
|
What kind of payment methods do you accept?
|
We accept T/T, Paypal, Western Union/Moneygram, Alipay, Payoneer, Veem, Credit Card (Aliexpress, DHgate, Amazon) and so on.
|
Do you accept Cash On Delivery (COD)?
|
We do not accept Cash On Delivery (COD). We support credit card (Visa and Mastercard) and Paypal (Visa, Mastercard, Amex, Discover, JCB etc) , Payoneer, Alipay, West Union payments.
|
How long does it take for you to ship the orders?
|
For non-custom orders, we usually ship them out in 3 days after you complete the payment. And custom orders will take around 7 to 14 days depending on the complexity of the order requirements.
|
What are the delivery services available?
|
We can ship via DHL/Fedex/UPS/EMS/ePacket/Hongkong Post/China Post/China Air Mail Post and so on
|
What's the time scale for delivery?
|
DHL/FedEx/ TNT/UPS
|
5~10 days
|
Epacket/EMS/HongKong Post
|
10~28 days
|
China Post/China Air Mail
|
30~90 days
|